Salon Services

 

 
 

Resolution Policy

Dissatisfaction in service results must be expressed within 48 hours of the service and the client MUST return to the salon for the work/results to be evaluated and inspected to determine if the dissatisfaction is warranted. If a client is unwilling to return to Studio 285, in timely fashion, for review/evaluation then the complaint is considered meritless and nothing else will be done. Studio 285 reserves the right to enlist the services of employees other than the initial service provider to fix, correct, and otherwise work with the client to achieve a satisfactory service resolution. If a satisfactory service resolution cannot be achieved, then the money associated with the service will be returned after signing our resolution waiver.